Complaints procedure

VEEM.Legal has a complaints procedure.

The complaints procedure describes the rules of the complaints procedure. This procedure means that you can make your complaint (s) known to the complaints officer. The complaints officer is the person charged by VEEM.Legal with handling the complaint. To ensure independence, VEEM.Legal has an external complaints officer.  If the handling of the complaint does not lead to satisfaction, the dispute can be submitted elsewhere. The complaints procedure indicates where that happens.

This complaints procedure can be downloaded below. If desired, you can also print and / or save this complaints procedure.